Community Guidelines

• No harassment or bullying. That includes unwanted repeated messages, pile-ons, rating people by their looks, and adding someone to groups to target them.
• No hate. Don't attack or demean people for their nationality, ethnicity, religion, sect, tribe, gender, disability or background.
• No threats or extortion. Don't threaten anyone, even as a joke, and never pressure someone with photos or information about them.
• No sexual harassment. No unwanted sexual comments, messages, requests or images.
• No doxxing. Don't share someone's phone number, address, location, student ID, schedule or other personal details without their permission.
• Ask before you photograph, record or share. Don't photograph, film or record people without their consent, even in public places such as lecture halls and campus events. Don't share someone's private messages, photos or recordings without consent, and never edit images to embarrass someone.
• No impersonation. Don't pretend to be another student, a professor, a university, an organization or Coldge.

• Religion. Don't insult or mock Islam or any other religion, its sacred figures, scriptures or practices, in memes and jokes too.
• The state and its symbols. Don't insult or mock the UAE, its leaders, institutions or national symbols, such as the flag and anthem, and don't attack other countries or stir up division between communities.
• Public order. No calls for unpermitted protests or gatherings, and nothing that supports terrorism or extremist groups.
• Public morals. No pornography, nudity or sexually explicit content or links, and no soliciting sex, prostitution or human trafficking.
• Defamation. Don't accuse a named person of wrongdoing or post naming-and-shaming content, even if you believe it's true. Report it or tell your university instead.
• Rumours and false news. Don't post or forward unverified claims about exam leaks, outbreaks or campus incidents. Check official sources first.
• Drugs, weapons and gambling. Don't buy, sell or promote drugs or weapons, or tell people where to get them. No betting for money, including betting pools between friends.
• Fraud and scams. No fake sales, rental or job scams, phishing links, investment and crypto schemes, or begging for money.
• Fundraising. Don't collect donations or run charity drives without the licence the law requires; club drives go through your university's process.
• Surveys. Research surveys and questionnaires need the permit or approval the law and your university require before you share them.
• Paid promotion. If you're paid or rewarded to promote something, you need the advertising permit UAE law requires. Never promote unlicensed medicines, supplements or weight-loss products.
• Other people's work. Don't share pirated books, films or live streams, or anyone's photos, art or writing without permission.

• One real account, and it's yours. No fake accounts, and don't buy, sell, share or lend accounts. Never give anyone your sign-in codes or password.
• No spam or manipulation. No mass messages, repeated posts, bots, fake likes or follows, or misleading links.
• No getting around enforcement. Don't use another account to get around a mute, suspension or block.
• No hacking. Don't try to break into accounts, spread malware or get around Coldge's security.
• Report honestly. No false reports, and no reporting someone just to harass them.
• Academic integrity. Follow your university's academic integrity rules. Don't share exam questions or answers, buy or sell assignments, or offer to do someone else's coursework.

• Self-harm. Don't encourage or give instructions for suicide, self-harm or eating disorders. If you're struggling, talk to someone you trust or your university's counselling service. In immediate danger, call 999.
• Violence and dangerous challenges. Don't praise or encourage violence or stunts that could hurt someone, or share graphic violence or images of accident victims.
• Child safety. Coldge has zero tolerance for anything that sexualises or endangers children. See the Coldge child safety standards below.

• Group admins are responsible for their groups. Keep the name, photo, description and messages within these rules; you can delete messages and mute or remove members.
• Discoverable groups are public. New groups are discoverable and open to every university unless you change that. Anyone in a discoverable group's audience can find it and, once they join, read its history, and Coldge can read it too. Making a group private protects only messages sent afterwards.
• Only add people who want to be there. If someone adds you to a group you don't want, leave it.
• Organization channels speak for the organization. Keep posts accurate, follow your university's rules for student organizations, and remember the fundraising and promotion rules above.
• Events must be real and accurate. An event's exact place is shown to everyone who can see it, by default anyone signed in to Coldge, so never list a private home address.
• University Drive files are shared with your university. Everyone at your university on Coldge can see and download what you upload. No malware, no course material you aren't allowed to share, and no one else's personal information. Drive files are scanned for malware, but a file can be visible before its scan finishes. Files found to contain malware are deleted, and we keep a record of who uploaded them.

You can report a message, post, comment, person, group, event, organization or file. Use Report on the item or the person's profile, choose the category that fits best, and write a short reason. People review reports, so if someone is in immediate danger, call 999 first.

• Coldge receives every report.
• University staff also review most reports, at the university the reported person or content belongs to (which may not be yours).
• Some reports go only to Coldge, such as a direct chat or an All Universities group reported as a whole.
• Group admins don't receive reports, but they can delete messages and mute or remove members in their own groups.

• Reporting a message shares a readable copy of it, plus up to 10 messages before it and 10 after it in that chat, including other people's messages, photos, videos and files. This happens in end-to-end encrypted chats too.
• Reporting a person or a group can also share the last 10 messages of your chat. This is ticked by default, and you can untick it.
• Coldge's and the university's moderators can read these copies, which are kept with the report with no time limit.
• Reviewers can see who made a report. The person you report isn't told it was you, but in a direct chat they may be able to work it out.
• After the review, you're told either that action was taken or that the item doesn't break these guidelines, but not what the action was.

You can block someone from their profile. Once you do:

• neither of you can message, call or react to the other in your direct chat;
• they can't add you to groups, except organization groups;
• you're hidden from each other in people search and mentions, and each other's personal posts, comments and events are hidden;
• neither of you sees the other's online status or last seen.

Blocking doesn't remove either of you from groups or channels you share, and it never hides an organization's posts. You can see who you've blocked in Profile, Privacy, Blocked.