Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Coldge mobile application and website (https://coldge.com) (collectively, the "Service").

By creating an account or using Coldge, you agree to these Terms. If you do not agree, do not use the Service.

Coldge is intended for students and educators affiliated with educational institutions.

• You must register using a valid educational email address
• You must be at least 13 years old
• If you are under 18, you confirm that you have permission from a parent or legal guardian
• We reserve the right to refuse or revoke access at our discretion

When you create an account, you agree to:

• Provide accurate and current information
• Maintain the security of your account
• Be responsible for all activity under your account

You are responsible for safeguarding your login credentials.

You agree not to:

• Harass, threaten, or abuse others
• Post illegal, harmful, or explicit content
• Impersonate another person or organization
• Use Coldge for spam, advertising, or scams
• Attempt to bypass security or access restricted systems
• Violate applicable laws or regulations

You retain ownership of the content you submit, post, or share on Coldge, including posts, comments, and verification materials.

By submitting content, you grant Coldge a non-exclusive, royalty-free, limited license to host, store, and display that content solely for the purpose of operating and improving the Service. This includes displaying your university and verified role to identify you on the app.

You are responsible for the content you post and the accuracy of any verification material you share.

• Messages, posts, and comments are not end-to-end encrypted
• Voice calls are processed in real-time and are not recorded
• Messages, posts, comments, and other content are stored securely
• Coldge is not responsible for content shared between users
• You understand that communications and content may be stored and processed as part of providing the Service.

To maintain a safe environment, Coldge may:

• Review, moderate, or remove content
• Suspend or terminate accounts
• Restrict features or access

These actions may be taken with or without prior notice.

Users may report content or block other users. Reports are reviewed at Coldge's discretion and actions may be taken where appropriate.

You may delete your account at any time through the app.

We may suspend or terminate your account if you:

• Violate these Terms
• Abuse the Service
• Create legal or security risk

Termination may result in loss of access to content.

Coldge is provided "as is" and "as available." We do not guarantee uninterrupted or error-free service and may modify or discontinue features at any time.

To the maximum extent permitted by law, Coldge is not liable for:

• User-generated content
• Data loss or corruption
• Service interruptions
• Indirect, incidental, or consequential damages

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law principles.

Coldge is committed to protecting minors and has a strict zero-tolerance policy against Child Sexual Abuse and Exploitation (CSAE).

• We prohibit the upload, sharing, solicitation, or distribution of CSAE content.
• We use automated and manual moderation tools to detect and remove such content.
• Any account found in violation of this policy will be permanently banned immediately.
• We report all instances of CSAE to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities.

• We may update these Terms from time to time.
• Continued use of Coldge after changes means you accept the updated Terms.

If you have questions about these Terms, contact us at support@coldge.com.